How much are the shipping charges?
fabingo.com provides free shipping on all products, however, if your total order amount is less than Rs. 600 then Rs.100 are charged as shipping charges.
Who delivers the products(s) and where?
We only work with reputed courier companies such as TCS to give our customers the best customer service. We have streamlined the process of buying products online, all you need to do is click buy now, enter your details and the product will be on its way to your doorstep. We get our products delivered across Pakistan, so wherever you are in Pakistan a book or watch from fabingo.com will be delivered to you.
What is the estimated delivery time?
The estimated delivery time is given on every product’s main page; however, they can differ from one product to another. We have explained the delivery estimates as follows.
Products mentioned as 3 days delivery time: These products will also be mentioned as "Available Item" on the products(s) detail page. For these products(s), if an order is placed before 12noon it will be delivered within the next 3 business days. Orders placed after 12noon can take up to 4 business days. Business days exclude public holidays, Saturdays & Sundays. Also note that this doesn't apply to bulk orders.
Books mentioned as more than 3 days delivery time: We procure and ship the books within the time specified on the book’s detail page. There are several books that need to be imported from outside Pakistan. These books are mentioned as "Imported Edition" on the book page and can take 10 or more days to reach you. We are confident enough that the book you have ordered within the time specified on the book detail page will be delivered to you.
What does Out of Stock book(s) mean?
Out of Stock or Sold out means that Currently we do not have these products(s) available for sale. However, you can enter your Phone number in the "Notify Me" feature and we will let you know through phone once the product is available for sale again.
How can I check my order?
With every order, you will receive an Email containing the details of the order placed by you. Once the product(s) are shipped, you will be informed again with another email containing your order details with the status of "Processed".
What about other taxes and levies like sales tax, etc.?
What you see on every product is what you pay. Our prices are all inclusive of all taxes.
Do you deliver to locations outside Pakistan?
Unfortunately we currently do not deliver products to locations outside Pakistan. However, if someone wants to purchase a product from abroad, he/she then can get it delivered within Pakistan by using our online payment services.
Where's My Product?
The most current summary for all your orders is always available in "My Account" page. We also give you an additional service of keeping track of the products(s) you always wished to buy on your Wishlist page. Please note that you can only keep track of your orders if you make an account with us and then proceed checkout. For express checkouts that do not require any password you then can not check your order history.