FAQ

My Account & My Cart

 

What is My Account?

We want our customer to easily keep track of their orders. Therefore, our customers can access their account anytime by clicking “My Account”. In My Account, we store our customer’s info, their shipping and buying history. In My Account you can manage/edit all your personal data like address, phone numbers, email ids, change your password, and see the status of your orders.

 

How do I know my order has been shipped?

In My Account you can check the status of you order in “My Order(s)”. You will be notified by getting an email as well when your order is shipped.

 

How can I order an Out Of Stock product(s)?

You cannot purchase an out of stock order, however, you can enter your phone number on the prodcuts main page and we will get back to you as soon the item is available for sale.

 

 

Shipping & Delivery

 

Is it necessary to have a Fabingo account to shop?

It is Not necessary to have a fabingo account to shop, but it is highly recommended to have an account so you can keep track of your purchasing history at fabingo.com.

 

Do you have Free Shipping in Pakistan?

Yes, we deliver our products withh free shipping across Pakistan with order equal or above Rs600. Orders under Rs600 will be charged Rs100.

 

Does Fabingo.com ship Internationally?

We currently do not ship our books internationally, as at the moment our focus is only within Pakistan.

 

What is the delivery estimate per book?

We have a delivery estimate for every book, and on average the estimated delivery time is 3 business days.

 

 

 

Payment

 

What is Cash On Delivery?

Cash On Delivery or COD is another mode of payment for our books. Our customers can buy a book online, and pay for the book only when it gets delivered to their doorstep. This is the best choice of payment if you don’t have a credit card.

 

Where is Cash on Delivery available?

We are offering Cash On Delivery in almost all cities in Pakistan. If for instance we don’t offer COD in your city, then you can always choose another mode of payment.

 

Are there any hidden terms and conditions on COD?

There are no hidden terms and condition on COD except the maximum order that can be delivered by COD cannot exceed Rs. 100,000.

 

How can I pay using my credit card?

Our customers can pay by credit by using our paypal facility. Here you can pay by credit card, and as soon the transaction gets cleared, we will ship the book to the address provided by you.

 

Is it possible to pay online by a debit card?

At the moment we can only facilitate our customers to pay online by credit card and not by debit card. We are very sorry for the inconvenience it may cause you.


 

Cancellation & Returns


What should I do in case I receive a damaged/defective or the wrong book from Fabingo.com?

If you found that there is something wrong with book(s) or you got the wrong book(s) shipped by fabingo.com, we will certainly do everything to assist you. If a book ordered by you on Fabingo.com is delivered to you in a damaged/defective condition, please contact us at cs@fabingo.com or call us at xxxxxxxxx for a replacement. We will also have the defective/damaged book picked up from you at no extra cost

 

What is the 7 Days Replacement Guarantee?

All books sold on fabingo.com are covered under our 7 days replacement guarantee. If you got the wrong book or the book you got is damaged/defective, please let us know within 7 days of delivery in order for us to replace the book for you with no extra cost.

 

How do I cancel an order on fabingo.com? Also, how do I return a product ordered on fabingo?

If you cancel your order before your product has been shipped, we will refund the entire amount.

 

If you cancel your order after your product has shipped, you can do one of the following:

 

1. If your product has shipped but has not yet been delivered, immediately contact Customer Support and inform them about cancellation.

2. If you already received the product, it will be eligible for replacement, only in cases where there are defects found with the product or it’s the wrong book delivered. Please refer to the 7 Days Replacement Guarantee mentioned above.

 

Contact Us

If you need any help or couldn't find the information you needed? Please do not hesitate to contact us. 

 

 

 


Free shipping on all orders above Rs: 600

Buy online and pay for it when delivered.

786cart.com aims at providing its customers with the most satisfying online shopping experience in Pakistan. In the category of watches, the website has affiliated itself with one of the most renowned watch retailers in the country. We will provide you with brand new watches and the privilege to replace the watch within 7 days if it is defected in any way. The watch can be replaced by the courier company used by the website or if the customer wants he/she can get it replaced by going to the outlet of the International Watch Company. The customers will have the privilege to pay cash on the delivery. 786cart.com will make sure that the product/s ordered is delivered to the customer on time with efficiency. Customer complaints and input will always be valued at 786cart.com.

You can also exchange a watch you bought from us. For more information on exchanges please visit our returns policy.

International Watch Company was founded by Mr. Ghulam Kibriya Shahzada in Karachi in 1950. Over these years International Watch Company has introduced in Pakistan many world famous as well as prestigious Swiss watch brands, to name a few, Rolex, Chopard, Tudor, Piaget, Corum, Raymond Weil, Cartier, Ebel, Christian Dior, Titoni, Westend, Seiko and the list goes on. 

Mr G K Shahzada’s commitment to watch trade, helped develop it many folds in Pakistan and to the advantage of discerning customers the world famous brands were made available within their own country with complete after sales and service support.

Today, International Watch Company enjoys a distinct leadership position in the watch retail business in Pakistan and is a name synonymous with prestige, quality, integrity and professional excellence.

International Watch Company serves its growing and distinguished clientele in Pakistan through most modern showrooms and boutique outlets specially designed to complement the exclusive and high profile brands we sell. We offer a unique shopping experience and privilege, which our loyal customers admire and share with generations.

International Watch Company operates  exclusive showrooms all across Pakistan, alongwith state of the art service centers manned with Geneva trained professionals and technicians.

Watches Warranty FAQs

Q. What is covered in Warranty ?

A. Technical Defects

Q. What is not covered in Warranty ?

A. Physical Damages

Every product has a delivery date attached to it. Our first priority is to deliver products within their mentioned date for delivery. If the product is out of stock, then please provide us your email and we will notify you as soon the product is available for sale.

All products sold on fabingo.com are covered under our 7 days replacement guarantee. If you got the wrong product or the product you got is damaged/defective in anyway, please let us know within 7 days of delivery in order for us to replace the product for you with no extra cost.

Free Shipping

We want our customers to buy books without any problem or any other extra costs; therefore, 786cart.com provides free shipping all over Pakistan. All you need to do is now find the book you want to buy and wait for a free delivery at your doorstep.


Cash On Delivery (COD)

With COD you only need to pay for the book when it gets delivered to you, rather than paying by credit card and waiting for your delivery. When the book is shipped, you will be required to make the cash payment to our courier partner only at the time of delivery. All books have cash on delivery (COD) option available and you can use it by simply choosing the COD method of payment when checking out. We are offering COD in almost all cities across Pakistan.

 

100,000 + Books

At 786cart.com our mission is to provide quality service by offering a vast variety of genuine english books with great discounts and a quick delivery system. At the moment we have over 100,000 brand new books to sell online and we are working hard to increase this number on a daily basis. If you want a book which we currently don’t have in stock, please provide us a feedback and we will do our best to get that book for you.